Forgot My iCloud Password: What Should I Do?

In a world run by technology, people are in constant search of the most convenient gadgets to use. Without a doubt, Apple products have taken the lead thanks to their cutting-edge designs, great performance, and easy-to-use software.
Coming in all shapes and sizes, Apple’s versatile array of appliances has a notable fan base all over the world. With all the apps out there, it's becoming harder and harder to keep track of the overwhelming amount of passwords you have.
In this article, you’ll find a step-by-step guide on what to do if you forgot your iCloud password, so keep on reading.

What Is iCloud?

iCloud is a service created by Apple to store your data securely. It's like a vault where you can safely keep your files, photos, and notes, or share them with friends and family.
iCloud also allows you to back up and sync your online files so that you can upgrade to a new device with ease. You can also use iCloud to locate your device if it was stolen or lost.
Note that your credentials associated with Apple ID are the same as those you use for iCloud.

How to Reset Your iCloud Password

If you forgot your iCloud password, don’t fret! There are a few solutions to this problem.

Reset Using Your Own Device

Use this method to reset your password through your already logged-in device.

Through iPad, iPhone, iPod touch, or Apple Watch

  1. Go to settings
  2. Tap your name at the top
  3. Tap Password & Security > Change Password
  4. You'll be requested to enter your passcode if you have one assigned
  5. Then, fill in all info and follow the instructions to update the password

Through Mac

  1. Open the Apple menu
  2. Click System Preferences > Apple ID
  3. Click Password & Security
  4. Press the button ‘Change Password’
  5. You'll be requested to enter your Mac’s passcode
  6. Follow the instructions to update the password

Reset Using Someone Else’s Device

This method is helpful if you don’t have access to your personal device. You can use a friend’s or a family member’s device.
You can also go to the nearest Apple shop and ask to use any device. Don't worry about your private information; nothing will be saved.
Open the app store and download one of the following apps:

Apple Support App

After successfully downloading the app, launch it go over these simple steps:
  1. Tap the Password & Security option > Reset Apple ID password
  2. Tap the Get Started option
  3. Choose the ‘A different Apple ID’ option
  4. Insert your Apple ID
  5. Follow the steps to update your password

Find My iPhone App

If the device you're using has iOS 9 through 12, you might not be able to find the Apple Support app in the app store. Try searching and downloading the Find My iPhone app instead.
Launch the app and tap Forgot Apple ID or Password, then follow the steps. Make sure that all the fields are empty. If it was signed in with a different account, sign out first.

What If Nothing Worked?

If the above-mentioned methods didn't work for you, try this:
  1. Navigate to
  2. Insert your Apple ID and press Continue
  3. You’ll be requested to confirm your phone number
  4. You'll receive a message with instructions for all the Apple devices signed in to iCloud
  5. Tap the notification then tap Allow
  6. Enter your device’s passcode
  7. Follow the steps to update your password
You might be asked to choose to get an email, answer your security questions, or enter your recovery key.

Account Recovery Key

You might be able to recover your account using a trusted phone number or email if you have been assigned one before.
You might also use the two-factor authentication option on your apple device to help you recover your account. It generates a recovery key to regain access to your Apple ID.
The recovery key is a 28-character code that helps you reset your password or access your Apple account. But remember, keep a copy of that code in a safe place. You don't want to get locked out of your account for good.
You can create a recovery key following these simple steps:
  1. Go to settings
  2. Tap your name
  3. Tap Password & Security > Account Recovery
  4. Tap Recovery Key and switch it on
  5. Copy the recovery key generated and keep it in a safe place
  6. Confirm the key by inserting it on the next screen

Recovery Contact

If you've set up a recovery contact or preferably more than one, those contacts can receive a one-time recovery code to unlock your account.

Setting Up a Recovery Contact

It's always a good idea to set up a recovery contact for those types of situations. Of course, these steps should be done before forgetting your password.
  1. Open Settings on your device
  2. Tap on your name at the top
  3. Tap Password & Security
  4. Type your Apple ID password
  5. Tap Account Recovery
  6. Tap Add Recovery Contact then follow the steps
If you're using a Mac, you can set up a recovery contact by doing the following:
  1. Open the Apple menu
  2. Click System Preferences > Apple ID
  3. Select Password & Security
  4. On the Account Recovery tab, click Manage
  5. Click the plus sign + and follow the steps
You may have noticed a Legacy Contact tab below the Account Recovery tab. This is a recently announced feature by Apple. It allows users to assign a contact to gain access to their account in case they passed away.
Apple activates this service only after providing proof of death. This feature helps ensure that no cherished memories or data get lost.


Technology companies are always racing to come up with new features, making your everyday stressful routines a bit easier. Imagine all the piles of documents, photos, CDs, and notes that iCloud has helped you keep.
While it's nostalgic to keep a physical copy of a certain photograph or to listen to a vinyl record, it’s always assuring that you've got a copy of everything important on your device’s cloud.
Now that you know how to reset and reclaim your iCloud account, you don’t have to worry about forgetting your password ever again.